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Privacy Policy

Pooja Transport Service • Effective Date: August 18, 2026

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Our Strict Privacy Commitment

Your data will be used for quality and contact purposes ONLY and will NOT be shared under any circumstances.

Pooja Transport Service strictly guarantees that we never sell, rent, monetize, distribute, trade, or lease our customers' personal information, contact records, or shifting details to any external marketing agencies, lead brokers, or third-party advertisers.

1 Information We Collect

When you request a shifting quote, submit an online quotation form, or connect with our dispatch team via WhatsApp or telephone, we collect only the necessary information required to formulate quotes and coordinate your relocation:

👤 Contact Details Full name, mobile contact number, WhatsApp number, and email address.

📍 Relocation Coordinates Origin address, destination address, floor details, and elevator access.

📦 Inventory Specifics Household items, office furniture checklist, and preferred shifting date.

💬 Customer Communications Quotation records, dispatch notes, customer feedback, and service inquiries.

2 Purpose of Data Use (Contact & Quality Only)

We process customer information strictly within the following transparent operational boundaries:

Direct Contact & Shifting Coordination

To provide your customized price quote, confirm packing schedules, assign transport vehicles, and share real-time driver dispatch updates.

Service Quality Assurance & Training

To evaluate packing quality, monitor on-time delivery performance, address customer feedback, and maintain ISO 9001:2015 relocation standards.

GST Invoicing & Transit Insurance Facilitation

To issue valid tax invoices, consignment bilty documents, and facilitate transit insurance coverage through authorized insurers when requested.

3 Strict Zero Third-Party Sharing Policy

We maintain an absolute, non-negotiable policy regarding data confidentiality:

No Lead Reselling: We never sell, exchange, or broker moving leads or client telephone numbers to external contractors or third-party marketplaces.
No Marketing Spam: You will never receive unsolicited third-party promotional calls, SMS spam, or commercial advertisements from our contact records.
Authorized Access Only: Only background-verified employees and dispatch coordinators assigned directly to your move have access to your details.

4 Data Security & Retention

All quotation requests and contact forms submitted on our platform are protected by HTTPS encryption. Your information is retained only as long as necessary to complete your relocation, resolve any warranty/insurance claims, and satisfy Indian statutory accounting and tax compliance rules.

5 Your Data Rights

As our valued customer, you have full ownership over your personal data:

Access Request a copy of your stored booking records at any time.

Correction Update or rectify shifting addresses and phone numbers.

Deletion Request complete data deletion upon move completion.

Privacy Officer & Inquiries

Questions Regarding Your Privacy?

If you have any questions regarding this Privacy Policy or wish to request data modification or deletion, please reach out to our team directly:

Phone & WhatsApp +91 9910204916 +91 9528808820

Official Email contact@poojatransportservice.com poojatransportservice3@gmail.com

Headquarters: Gaur City Center, Greater Noida, Uttar Pradesh 201009, India